Effective Date: [17-02-2026]
Welcome to the ProGen Research Lab website. By accessing or using our website and placing orders, you agree to the following Terms & Conditions.
1. Use of Website
You agree to use the website for lawful purposes only. Any misuse, fraud, or attempt to harm the website may result in restricted access.
2. Product Information
We aim to provide accurate product and ingredient details. However:
- product images are for representation and may differ slightly
- product descriptions may be updated without notice
- outcomes may vary depending on individual body conditions
3. Ayurvedic Products Disclaimer
Our products are Ayurvedic formulations based on traditional and research-oriented principles. They are not intended to:
- diagnose, treat, cure, or prevent any disease
- unless specifically stated under valid legal compliance.
We recommend consulting a qualified healthcare professional for existing medical conditions or ongoing treatment.
4. Pricing & Availability
- Prices and product availability may change without prior notice.
- We reserve the right to cancel orders in case of pricing errors, product unavailability, or suspicious activity.
5. Order Confirmation & Manual Dispatch
Orders placed on the website are subject to confirmation.
Since shipping is not integrated, our team will contact customers after order placement to confirm the order and dispatch details.
An order is considered “confirmed” only after customer verification.
6. Payments
Payment details will be confirmed during customer communication. Payments may be collected through:
- UPI
- Bank transfer
- Cash on delivery (if offered)
- Other confirmed methods
7. Returns / Refunds / Cancellation
Since these are healthcare/wellness products:
- Returns are generally not accepted once opened or used.
- Cancellation requests must be raised before dispatch.
- Refunds (if applicable) will be processed after review.
8. Intellectual Property
All website content (logos, images, text, product names) are the property of ProGen Research Lab and cannot be copied, reused, or distributed without written permission.
9. External Links
Our website may contain links to third-party websites. We do not control their content or policies and are not responsible for external sites.
10. Limitation of Liability
ProGen Research Lab will not be responsible for:
- delayed deliveries due to courier issues
- minor packaging differences
- misuse of products
- outcomes varying due to personal health conditions
11. Changes to Terms
We may update these Terms from time to time. Continued use of the website means you accept the updated terms.
12. Contact Information
For questions regarding terms or orders:
Email: progenresearchlab@yahoo.co.in
Phone: +91 831 4207560
Address: Mahatma Fule Rd, Shahapur, Belagavi, Karnataka