Effective Date: [17-02-2026]
At ProGen Research Lab, we respect your privacy and are committed to protecting any personal information shared with us through our website.
Information We Collect:
When you interact with our website or place an order, we may collect:
- Name
- Phone number
- Email address
- Delivery address
- Order details
- Any information shared during customer communication (WhatsApp/Call/Email)
How We Use Your Information
We use your information for:
- Confirming your order and contacting you for order processing
- Customer support and order-related communication
- Shipping and delivery coordination
- Improving our services and product experience
Order Confirmation & Manual Shipping Process
Currently, our website does not have integrated shipping or automated payment/shipping tracking.
After you place an order, our team will connect with you directly (via phone / WhatsApp / email) to confirm:
- Product details
- Delivery address
- Payment method (if applicable)
- Dispatch timeline
Sharing of Information
We do not sell or rent your personal information. We may share limited information only with:
- Delivery/logistics partners for dispatch
- Payment partners (if applicable)
- Legal authorities if required by law
Data Security
We take reasonable steps to protect your information, however no online transmission is 100% secure.
Cookies
Our website may use cookies to improve browsing experience. You may disable cookies in your browser settings.
Your Rights
You may request:
- Access to the personal information we hold
- Correction or deletion of your data (as applicable)
Contact Us
For any privacy-related concerns, contact:
Email: progenresearchlab@yahoo.co.in
Phone: +91 831 4207560
Address: Mahatma Fule Rd, Shahapur, Belagavi, Karnataka